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Supporting a future‑ready NSW Public Service

We help NSW Government agencies plan, procure and adopt technology that delivers measurable impact.

See how we help

Supporting a future-ready NSW Public Service

Your transformation

planned, governed, funded, delivered, adopted, trusted, compliant, measurable and successful

As a vendor-independent, technology-agnostic advisor, we have one purpose: helping you deliver the right solution for your organisation.

We bring the trust, knowledge and proven methods of more than 35 years supporting NSW Government.

Not sure where to begin? Schedule a no-obligation conversation with our senior engagement team.

Find out if you're ready for AI with our rapid assessment

info@bsrsolutions.com

+61 (02) 9959 2221

100 Mount Street, North Sydney

Consultant smiling beside a whiteboard during a planning sessionEasy to engage – Full prequalification on NSW SCM0005 (P&MS) and Advanced supplier on SCM0020 (ICT Services)
Colleagues laughing together while working on laptops around a tableVendor-independent advice – focused on your best outcome, with every decision compliant, competitive and defensible.
Team working together around laptops in a glass-walled meeting roomProven experience – more than 35 years supporting over 80 NSW Government agencies.
Professional smiling while reviewing work on a tabletSpecialist expertise – we understand the frameworks, approval pathways and practices that get your initiatives funded, procured and delivered.
Consultant presenting to a room of colleagues beside a whiteboardNSW Government is our specialty – our people, methods and knowledge are built for the NSW public sector.

How we help you deliver impact

Senior advisors who know NSW Government

Our core team of practitioners works with independent specialist partners, so you get the exact expertise your challenge needs. Our principals have led strategy, data, procurement and change across NSW Government.

Your pathway through NSW assurance

Three steps, aligned with the Digital Assurance Framework, Test and Buy Innovation and Treasury's investment gates.

Book a conversation
  1. Plan

    We shape your initiative, test it against clear go/no-go criteria and confirm your Digital Assurance Framework pathway, including the AI Assessment Framework where relevant, so only the right initiatives proceed.

    You receive: A prioritised, assured pathway

  2. Procure

    Through Test and Buy Innovation, suppliers prove their solution on your data in stages. You fund only as the evidence builds, and reach Gate 2 with a robust business case.

    You receive: A business case ready for investment

  3. Scale

    Tested claims become contract terms. We help your people adopt new ways of working and track the benefits, so the value is realised and sustained.

    You receive: Adoption, capability and realised benefits

Three ways to start: low risk, high impact

Focused half-day workshops for your leadership team, built around your agency's own priorities. Take one, or run all three as a series.

Half-day workshop · In person or on Microsoft Teams

Capability uplift

A shared view of your leadership team's AI literacy and confidence, and a practical plan to address the gaps.

You leave with
A capability uplift plan: training priorities, an internal AI lead and clear decision rights.
Best when
Your executive team hasn't yet discussed AI together, or confidence varies widely.
Facilitated byJenna Bradley and Rachel Maiden

Half-day workshop · In person or on Microsoft Teams

AI governance

Confidence in the NSW AI Assessment Framework, built on one of your own candidate use cases rather than a theoretical example.

You leave with
A governance action plan, clear decision rights and one AIAF-ready candidate use case.
Best when
Risk, public scrutiny or impacts on vulnerable groups are a priority.
Facilitated byHoward Elliott and Jenna Bradley

Half-day workshop · In person or on Microsoft Teams

Use case pipeline

Identify your priority challenges, then rank AI use cases by value and delivery risk.

You leave with
A prioritised, sequenced pipeline of 2–3 use cases with named owners, ready for an AIAF submission.
Best when
Your team has baseline AI literacy and is ready to move to action.
Facilitated byJenna Bradley and Rachel Maiden

Workshop format

How we deliver your workshop experience

New to AI? Run all three in order: capability, then governance, then use cases. Each builds on the last, and booking all three together saves 10%.

Questions about the format?

Contact us
  • Half a day

    One focused session for up to 20 senior leaders

Half-day workshop · In person or on Microsoft Teams

Capability uplift

Build a shared view of your executive team's AI literacy and confidence, and agree a practical uplift plan before governance or use case decisions begin.

What we'll do together

  • Establish common language for what AI is, and isn't, in your operations
  • Share anonymised findings from the 1:1 conversations on literacy, confidence and concerns
  • Identify capability gaps by role or function, including where external support is needed
  • Agree training priorities, an internal AI lead and decision rights for future proposals

What we cover

  • AI foundations, grounded in your own operations
  • A literacy and confidence heat-map, by function and never by name
  • Where are we confident, and where are the risks?
  • Your capability uplift plan

You leave with

  • Capability uplift plan, agreed and signed off in the room
  • Capability self-assessment for each leader
  • Plain-language AI glossary tailored to your context

Your facilitators

  • Portrait of Jenna BradleyJenna BradleyPrincipal, BSR Solutions
  • Portrait of Rachel MaidenRachel MaidenPrincipal, BSR Solutions

How it runs

Format
Half a day, in person or on Microsoft Teams, for up to 20 senior leaders
Preparation
20–30 minute 1:1 conversations with each attendee, plus a one-page pre-read five business days before
Facilitation
Two senior BSR facilitators, discussion-led, with your input captured live on screen
Follow-up
A facilitator's summary, and a recommended touchpoint 2–4 weeks later to keep momentum

Half-day workshop · In person or on Microsoft Teams

AI governance

Build executive confidence in the NSW AI Assessment Framework (AIAF) and agree your approach to responsible AI, starting from the concerns and risk appetite your team raised.

What we'll do together

  • Discuss concerns and risk appetite openly and early
  • Work through the AIAF using one of your own candidate use cases
  • Clarify escalation pathways and who holds decision rights
  • Agree concrete governance next steps with owners and dates

What we cover

  • Findings on concerns and risk appetite
  • The AIAF, worked through on your own use case
  • A short governance self-assessment for each leader
  • Decision rights, sign-off and fit with your existing risk and legal processes

You leave with

  • Governance action plan with owners and dates
  • AIAF walkthrough annotated with your own use case
  • One AIAF-ready candidate use case

Your facilitators

  • Portrait of Howard ElliottHoward ElliottPrincipal, BSR Solutions
  • Portrait of Jenna BradleyJenna BradleyPrincipal, BSR Solutions

How it runs

Format
Half a day, in person or on Microsoft Teams, for up to 20 senior leaders
Preparation
20–30 minute 1:1 conversations with each attendee, plus a one-page pre-read five business days before
Facilitation
Two senior BSR facilitators, discussion-led, with your input captured live on screen
Follow-up
A facilitator's summary, and a recommended touchpoint 2–4 weeks later to keep momentum

Half-day workshop · In person or on Microsoft Teams

Use case pipeline

Identify, prioritise and sequence a credible pipeline of AI use cases aligned to your strategy and risk appetite, ready to move into an AIAF submission.

What we'll do together

  • Capture challenges and priorities in your executives' own words
  • Identify the use cases your team wants to pursue
  • Prioritise them by operational value and delivery risk
  • Produce a sequenced roadmap with named owners and next steps

What we cover

  • Findings from the 1:1 conversations
  • Challenges and priorities, in small-group discussions
  • Value-versus-delivery-risk prioritisation
  • Your pipeline roadmap, including dependencies on capability and governance work

You leave with

  • Prioritised pipeline of 2–3 use cases with named owners
  • Use case prioritisation matrix
  • Pipeline roadmap with next steps

Your facilitators

  • Portrait of Jenna BradleyJenna BradleyPrincipal, BSR Solutions
  • Portrait of Rachel MaidenRachel MaidenPrincipal, BSR Solutions

How it runs

Format
Half a day, in person or on Microsoft Teams, for up to 20 senior leaders
Preparation
20–30 minute 1:1 conversations with each attendee, plus a one-page pre-read five business days before
Facilitation
Two senior BSR facilitators, discussion-led, with your input captured live on screen
Follow-up
A facilitator's summary, and a recommended touchpoint 2–4 weeks later to keep momentum

Book a workshop · Instant written quote

Get your quote

Choose your workshops and we'll prepare a fixed-price written quote, ready for your procurement team.

Workshops

Book all three together and save 10% on the series.

Delivery

Includes all materials, preparation and post-workshop follow-up.

Timing and group
Your details
Subtotal (excl. GST)$0.00
GST (10%)$0.00
Total (incl. GST)$0.00

Prequalified under NSW SCM0005. Engagements up to $250,000 (excl. GST) can proceed on one written quote, subject to your agency's own procurement rules.

How to engage us

Tell us what you need, and we'll point you to the simplest compliant way to engage us.

Supplier
BSR Solutions Pty Ltd, ABN 21 100 950 516
SCM0005 Performance and Management Services
Full prequalification
SCM0020 ICT Services
Advanced supplier
Book a conversation

What do you need?

Engage us through the Performance and Management Services Scheme (SCM0005). BSR holds full prequalification, so there is no engagement value limit.1

  1. Up to $250,000 (excl. GST)Request one written quote from BSR and engage us directly.3
  2. Over $250,000 (excl. GST)Seek a minimum of three written quotes.3
  3. RatesThe scheme's standard commercial framework applies to engagement types 1 to 12. We have accepted it, so our rates sit at or below the capped rates.12
  4. Your rulesIf your agency's own thresholds are stricter, they apply.12

Results for NSW agencies

Selected engagements across NSW Government. Clients are described generally to respect confidentiality.

Colleagues working together at laptops in a meeting Central NSW Government agency A whole-of-government procurement service Procurement information was spread across agencies, making it hard for buyers to find and follow the rules. Read more Central NSW Government agency A whole-of-government procurement service Procurement information was spread across agencies, making it hard for buyers to find and follow the rules.A funded business case for a single procurement service for all of government.Feasibility study, options analysis and business case, developed with the agencies who would use it.A cross-agency service succeeds when every agency can see itself in the design. Team mapping a process with sticky notes on a glass wall Critical infrastructure state-owned corporation Water accounting process redesign Water transactions and billing were handled in different ways across teams, with no single, agreed process. Read more Critical infrastructure state-owned corporation Water accounting process redesign Water transactions and billing were handled in different ways across teams, with no single, agreed process.Optimised, documented end-to-end processes for water transactions and billing, with business requirements defined to support them.Reviewed how the work was done with teams across the business, redesigned the processes end to end, and defined the system requirements to match.Design the process with the people who run it, then define the system around it. Engineers working on code at their workstations NSW Government agency Data engineering for portfolio spend reporting Spending data sat in dozens of separate project files, reconciled manually for each report. Read more NSW Government agency Data engineering for portfolio spend reporting Spending data sat in dozens of separate project files, reconciled manually for each report.An automated data pipeline and a single source of truth for operating and capital spend, with a clear audit trail.Stakeholder discovery, source data mapping, pipeline and data model design, iterative build and testing, and a handover so the team could run it themselves.Hand over the method as well as the tool, so the improvement lasts after the engagement ends. Backlit laptop keyboard glowing in the dark NSW Government agency Identity and access management for a business-critical system A business-critical system needed stronger control over who can access what, and a clear way to choose the right solution. Read more NSW Government agency Identity and access management for a business-critical system A business-critical system needed stronger control over who can access what, and a clear way to choose the right solution.The right identity and access solution procured and delivered, with access controls designed to meet NSW Government cyber security requirements.Business analysis from inception to delivery, procurement support to test and select the solution, and cyber security advice throughout.Define who needs access, and why, before choosing the product. Team working together in a glass-walled office NSW Government agency Cyber security uplift business case, Digital Restart Fund Urgent cyber security upgrades to business-critical systems needed funding, after earlier proposals had not succeeded. Read more NSW Government agency Cyber security uplift business case, Digital Restart Fund Urgent cyber security upgrades to business-critical systems needed funding, after earlier proposals had not succeeded.A successful Digital Restart Fund business case, securing funding for the uplift program.Reframed the case for investment around risk and service continuity, built the options and cost-benefit analysis, and aligned the submission with Digital Restart Fund and assurance requirements.A business case succeeds when it answers the funder's questions, not only the agency's.

Ready to begin?

Book a 15 or 30-minute conversation with our senior engagement team. We'll listen first, then advise where to start.